Our children, family, employees, customers, vendors, neighbors, (and the list could on and on) are not necessarily awestruck by what we say, BUT they are struck by what we do and how we act.
How aligned are our actions with our rhetoric?
Some time ago, I was talking with a Family Business owner whose business was struggling to survive. He stated he was also struggling to find, hire, and retain “good help”. In the course of our discussion he stated employees who had a strong work ethic, were honest, and willing to put in “full day” just did not exist anymore. As our discussion continued he continued to talk of his struggles and related a story of how a customer tried to take advantage of him. This particular customer told this businessman they did not receive certain product they had paid for. This Family Business leader stated he knew the product was delivered as he personally had delivered the product. So rather than discuss the issue with the customer he advised his delivery staff to “pad” the bill each time they delivered product to that particular customer.
I then proceeded to ask him what he would do if he caught one of his employees, or children, “padding” their Timecard because they felt they were not being paid appropriately?
As leaders in our families and in our businesses are we modeling the behaviors that match our stated values?
Are we showing / modeling respect?
Are we showing / modeling honesty?
Are we showing / modeling credibility?
Are we showing / modeling commitment?
Are we showing / modeling our stated core values?
Are your actions speaking so loud people cannot hear a word our saying?
What examples can you provide?
Read more http://feedproxy.google.com/~r/TheNetworkOfFamilyBusinesses/~3/j_3fjNaVFc0/your-actions-speak-so-loud-i-cannot.html
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