Clearly, one of the least developed assets in most businesses is the human resources. In this multi-year challenging economic climate this has become more evident to many business owners who have experienced: flat or lower sales, morale issues and in some cases the loss of top producers.
Most businesses have trimmed overhead, maximized technology, outsourced non-essential services and instituted tighter controls on expenditures and instituted other efficiencies like lean manufacturing.
There is one area that has been omitted by most that will provide businesses with an ultimate competitive advantage…the ability to obtain and retain top producers at all levels of their organization. This is a high return on investment proactive process.